Privacy policy

This page explains what Verified Floors collects and what we do with it. The site is operated by Parallel Marketing Inc. ("we", "us"). Questions go to [email protected].

What we collect

When you ask for quotes (the Get matched form):

• Your name, email address and phone number
• Your ZIP code or town, and details about the job (size, type of floor, finish, timing)
• The crews you picked, up to three
• Your consent choices, plus the date and time, your IP address, the page you were on and the exact consent wording you agreed to. We keep this as a record of your consent.

When you use the quote checker or cost tool:

• The quote amount, square footage, system, ZIP code or town, and month you enter
• Your email only if you choose to give it

When a crew claims a listing:

• The business name and contact details, and the name and email of the person claiming it
• The proof sent for badges: job photos, insurance certificates, workers' compensation records and similar documents

When anyone visits the site:

• Basic traffic counts from our hosting provider, Cloudflare: pages viewed, the site you came from, device type and country. This uses no advertising cookies and does not follow you to other sites.

How we use it

• To send your request to the crews you picked. Your name, contact details and job details go only to those crews. They may contact you about your project by email, phone or text, as described in the consent you gave on the form.
• To confirm jobs and collect reviews. If a crew lists a job at your home, we may email you once to confirm it, and may invite you to leave a review.
• To run and improve the site, including measuring how people use it.
• To build our Florida price data. Quote and job prices are used only in anonymous form: we publish ranges and medians by region, system and size, never a name, address, phone number or email, and never a price tied to a specific home. We do not publish a figure built from fewer data points than our stated minimum.

What we do not do

• We do not sell your contact details.
• We do not send your request to crews you did not pick.
• We do not share your contact details with sponsors or with the providers linked on our For pros page.

Listings built from public records

Unclaimed listings show a business name, town, phone number and website taken from public business records and the business's own public website. We do not copy reviews, ratings or photos from other sites into listings.

Any business can ask us to correct or remove its unclaimed listing by emailing [email protected] or using the "Claim this listing" link. We act on removal requests within five business days.

Who else handles data

We use service providers to run the site. Cloudflare hosts the site and stores form data. Telegram delivers an alert to our own team when a request or claim arrives. They handle your information only to provide those services to us.

How long we keep it

• Requests and consent records: for as long as we need them to show that a contact was consented to.
• Crew proof documents: while the listing is active and for a period after a badge expires, so we can show why it was awarded.
• Anonymous price data: kept, since it no longer identifies anyone.

Your choices

• Stop contact from a crew: tell the crew directly, or reply STOP to its texts. You can also email us and we will pass the request to the crews you picked.
• See, correct or delete your information: email [email protected]. We will confirm it is you before we act. Some records, such as consent records, may be kept where the law requires it.

Children

This site is for adults arranging work on their home. We do not knowingly collect information from anyone under 18.

Changes

If we change this policy, we will update the date at the top of this page.